Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Find out exactly how poci99 manages your personal data.
Effective: 1 January 2026This Privacy Policy outlines poci99's ("we", "Platform") commitment to protecting the privacy and personal data of all users who access or register on the poci99.pro website. This document is prepared in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA).
We understand that your personal data is a trust placed in us. Every time you register an account, make a deposit, or simply browse our platform, information is shared with us — consciously or otherwise. Our responsibility is to ensure that information is managed in a transparent, secure manner that fully respects your privacy.
This policy applies to all poci99 users regardless of access method — whether via web browser on a personal computer, smartphone, or mobile app. By continuing to use the poci99 platform, you confirm that you have read and understood this Privacy Policy.
Poci99 collects personal data in two main categories — information you provide directly and information collected automatically when you use our platform.
Information you provide directly:
Information collected automatically:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Data | Account management & identity verification | Throughout the active account period |
| KYC Documents | Legal compliance & fraud prevention | 5 years after account closure |
| Transaction Records | Payment processing & financial auditing | 7 years (legal requirement) |
| Game Session Data | Service improvement & dispute resolution | 2 years |
| Technical Logs | System security & fraud detection | 90 days |
Every piece of data we collect has a clear purpose and will not be used beyond the stated scope. The following are the primary purposes for which poci99 uses your data:
Poci99 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where your data may be shared with the following parties:
In all instances of data sharing, we ensure that recipients are bound by confidentiality and data protection obligations equivalent to or stricter than the standards we uphold.
Protecting your personal data is poci99's highest priority. We implement multiple layers of technical and operational security to keep your data safe at all times:
Poci99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help guide.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by poci99. The following are rights you may exercise:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If your data is inaccurate or outdated, you may request that we correct or update it immediately.
You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without any penalty.
You may request your data in a structured, machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.
Poci99 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
Generally, your data will be retained for as long as your account remains active. After account closure, data will be kept according to the following schedule before being securely deleted:
Once the retention period expires, data will be securely destroyed using methods that ensure no possibility of recovery. For data in digital format, we use industry-standard wiping methods.
The poci99 platform integrates certain third-party services to deliver the best gaming experience, including game providers, payment processors, and technical infrastructure. This Privacy Policy applies only to data collection and processing carried out directly by poci99.
Third parties associated with poci99's operations include licensed game providers, licensed payment processors, and infrastructure service providers — all bound by strict data protection agreements before any integration is carried out.
We recommend reading the privacy policy of each relevant third-party entity in relation to the services you use. poci99 is not responsible for the privacy practices of any third party operating independently outside the scope of our agreements.
Poci99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology used.
Any material changes will be communicated to you via:
Continued use of the poci99 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your privacy rights, the poci99 Data Protection Officer team is here to help:
For more information on how we handle our services responsibly, please visit the Responsible Gaming and Terms & Conditions ours.
We do not merely comply with the law — we build a culture of privacy into every aspect of poci99's operations.
Your data is protected with 256-bit SSL encryption — the same technology used by Maybank, CIMB, and Malaysia's leading banks. No third party can intercept your information during transmission.
Our identity verification process is designed to be completed within 10 minutes. Your documents are processed with full encryption and accessible only to authorised personnel.
Poci99 operates in compliance with the Malaysia Personal Data Protection Act 2010. You have clear legal rights to access, correct, and request the deletion of your data.
Your personal data has never been and will never be sold to advertisers, data brokers, or any commercial third party. This is not merely a promise — it is a policy enshrined in our internal agreements.
The poci99 security system is regularly audited by accredited independent third parties. Audit results are used to continually strengthen data protection for all platform users.
From marketing notification settings to account deletion requests — you are in full control. Contact our support team and your request will be processed without unnecessary questions.
Your data is protected, your privacy is respected, and your gaming is secure. Register today and join over 300,000 Malaysian players who have trusted poci99.
For players aged 18 and above. Your data is protected in accordance with PDPA 2010.